PEOPLE: We believe our people drive us to provide distinguished solutions and services to our clients. Over the years, through competitive packages and an encouraging work environment,
Read More Astra has utilized the potential of an experienced and talented pool of executives from across the industry. Our recruitment process emphasizes the philosophy of ‘Quality over Quantity’.
PROCESS: Risk alleviation and Regulatory compliance is the key to all strategic initiatives at Astra. We utilize modern technology to ensure efficiency in our businesses and eliminate all possible risks,
Read More errors and fraud at every stage of compliance and control system. Siddharth Mathur is a dedicated compliance manager who reports directly to the CEO. Under Siddharth, a team of Quality Analysts is responsible for Call Quality Monitoring, Account Audits, Feedback and Reporting. Astra follows comprehensive procedures to resolve, settle and clarify disputes, complaints and inquiries received from customers.
TECHNOLOGY: Astra has incubated and developed scalable infrastructure that is powerful and tested. Through this, the company has maintained firm control over operations that guarantee high
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collector productivity, regulatory compliance and security. Several components in the US and globally are connected by MPLS Circuits that act as fiber-optic channels. Our rich collection platform features:
